AI has the potential to revolutionize healthcare by providing personalized treatment plans, streamlining clinical trials, and ...

First-time CEOs often assume that more frequent and transparent communication with their boards guarantees success, but ...

Leaders can take the principles of strategy used in boardrooms across the world and apply them to their own lives, as explained in this HBR Executive Masterclass. BCG’s Rainer Strack and colleagues ...

In this HBR Executive Masterclass, HBS professor Felix Oberholzer-Gee argues that strategy does not begin with profit, but with value creation—measured as the difference between a customer’s ...

Improving everyday interactions can promote employee retention, engagement, growth, and well-being. by Zach Mercurio For years, Jane was the live-in caregiver for a beloved family member.

A conversation with space experts Matthew Weinzierl and Brendan Rosseau on the government’s role in fostering competition and innovation. Many industries depend on the government to finance ...

What is the best way to drive innovative work inside organizations? Important clues hide in the stories of world-renowned creators. It turns out that ordinary scientists, marketers, programmers ...

The blurring of boundaries between people’s jobs and personal lives, exacerbated by the pandemic, can make it feel like the workday never ends. The burnout that results from never quite feeling ...

Improving performance requires trust, empathy—and a bit of tough love. Frances Frei, professor at Harvard Business School, says that trust, empathy—and even a bit of tough love—are all ...

AI-powered chatbots are becoming the new standard for managing product inquiries, complaints, and refunds—interactions critical to customer satisfaction, brand perception, and sales. According ...

There has been no shortage of questions and predictions about the end of middle management—from the pages of HBR in 2011 to the BBC four years later. Despite this, the proportion of middle ...

Companies can greatly reduce their risk of failure by carefully navigating five critical steps. Unfortunately, you can’t set up your organization’s artificial intelligence projects like just ...