You may have received an email recently alerting you to an Amazon refund for an item you returned years ago. You're not alone ...

The lawsuit, filed in the United States District Court for the Western District of Washington, accuses Amazon of revoking ...

said Amazon took a one-time charge of approximately $1.1 billion in the first quarter related in part to “some historical customer returns” that were unresolved. The charge was also ...

Steven Pope, founder of the company My Amazon Guy, shared on LinkedIn that he received a $1,798.81 refund for a TV he returned in 2018. "I'm probably not the only customer who has experienced this but ...

it is up to the customer to follow up on whether he has actually obtained a refund or not.” “All persons in the United States, who… were charged by Defendant [Amazon] for failing to return a ...

The case involves Amazon's advanced refund policy, which provides consumers with a refund before the company receives an item. With this policy, a customer can initiate a return online and receive ...

“It was about ten days, and there was no word from Amazon. Usually, the refund comes within one or two days”, he explained. When he returned to the drop-off location to request tracking ...

Chief Financial Officer Brian Olsavsky, speaking on a conference call after the company released earnings May 1, said Amazon took a one-time charge of approximately $1.1 billion in the first quarter ...

HOUSTON — A new class-action lawsuit claims Amazon has been reversing some of the instant refunds it issues to customers after product returns, leaving some shoppers on the hook weeks later.