In the past, most small-business owners got by with a typewriter, handwritten notes and a basic text-editor program, but modern-day business professionals depend on a word processor. Whether you ...

Service organizations exist to market services rather than products. The most advantageous organizational structure for a service business is one in which employees can handle multiple different ...

If you asked most managers, they would probably tell you that a code of conduct is a good thing. It can set a high standard for employees and ensure that they are interacting in a professional manner.

Even during a tight economy, small business owners look for ways to attract and retain high quality employees. One common way to do this, especially in start-up companies that don't have huge ...