Anthropic, Apple, Google, OpenAI and Microsoft all made big headlines in a wild week of AI and other tech news. Here's the ...

How will AI empower humans? Dr. Haiyi Zhu explores this topic and more in this second article in a series on AI visionaries.

Here’s five key indicators your CMS may be holding you back and what you can do to move forward with confidence.

Healthcare systems are overwhelmed by the volume and complexity of digital records, from telehealth to billing to imaging.

Loyalty isn’t love, it’s utility, habit and frictionless design, and it’s time marketers built programs that reflect that ...

Disconnected teams dilute marketing ROI. CMOs can unite digital, field and SDRs through IDG to build a high-impact, ...

Strategic acquisition announced. Salesforce will acquire Informatica for $8 billion in equity value. AI data platform integration. Informatica's data management will be embedded into Salesforce's ...

AI-led deals continue to scale in size and frequency. NICE closed its largest CXone Mpower deal in Q1—worth over $100 million ...

A content management system sits at the critical crossroads of your public-facing digital experience stack, unifying data, content and experiences. Since the beginning of the web, content has ...

Leading enterprise firms and SaaS providers now recognize that measuring CX requires a 360° lens and real-time insight. They are using artificial intelligence and richer data to move beyond vanity ...

Editor's Note: This article has been updated to include new data and information. Online marketing is an essential tool for modern businesses. Marketing across multiple social media platforms ...