said Amazon took a one-time charge of approximately $1.1 billion in the first quarter related in part to “some historical customer returns” that were unresolved. The charge was also ...

Chief Financial Officer Brian Olsavsky, speaking on a conference call after the company released earnings May 1, said Amazon took a one-time charge of approximately $1.1 billion in the first quarter ...

The lawsuit, filed in the United States District Court for the Western District of Washington, accuses Amazon of revoking ...

it is up to the customer to follow up on whether he has actually obtained a refund or not.” “All persons in the United States, who… were charged by Defendant [Amazon] for failing to return a ...

“It was about ten days, and there was no word from Amazon. Usually, the refund comes within one or two days”, he explained. When he returned to the drop-off location to request tracking ...

WASHINGTON — A class-action lawsuit alleges online retail giant Amazon has been reversing instant refunds after products are properly returned. The lawsuit, filed in September 2023 by a group of ...

The case involves Amazon's advanced refund policy, which provides consumers with a refund before the company receives an item. With this policy, a customer can initiate a return online and receive ...